Customer · success stories
From long-term care to dining, from healthcare to e-commerce — see how Qubby turns support pain points into measurable growth across seven industries.
Printer repair calls: AI answers automatically and opens repair tickets instantly
Printer fault-report calls are high-volume and repetitive, and live agents often miss them. Qubby AI Inbound answers automatically, identifies the model and issue, and instantly creates and returns a repair work order.
Securities stock-affairs agency: AI Inbound handles high volumes of stock-affairs calls
Stock-affairs calls surge during shareholder meetings and ex-dividend / dividend periods, and live capacity is limited. Qubby AI Inbound answers automatically, handling common stock-affairs questions and lookups to greatly reduce peak-time congestion.
Delta AI customer service strengthens charging-station service: powering smarter EV charging
Charging issues are diverse and time-sensitive, and users often have no one to ask on site. Qubby AI handles multilingual consults, auto-diagnoses anomalies, and gives personalized charging advice — comprehensively upgrading Delta's charging-station service.
Nationwide long-term care chain deploys Qubby: 24/7 inquiry line, conversion +38%
Families often sneak calls during work hours, and 40% of inquiry calls were originally lost to competitors. After deploying Qubby, AI answers in parallel, replies with plans automatically, and sends materials automatically, while live agents handle only customers needing in-depth consults.
Ching Ching wedding venue AI customer service: a fresh welcome and service experience
During wedding peaks the front desk is overloaded, with table seating, schedules, parking, and other common questions consuming support time. Ching Ching deployed Qubby AI "Xiao Qing" + AR guidance, fully digitizing couples' planning and guests' self-service lookups.
DingDing Pharmacy AI nutritionist: building next-gen smart health services
High in-store consult volume and many repetitive questions tie pharmacists up with basic health queries. Qubby's AI virtual nutritionist is online 24/7, offering health consults, product comparisons, and education — comprehensively upgrading the pharmacy experience.
Futures exchange AI customer service: smart lookups × professional support × 24/7 service
Futures product and trading-rule information is complex and scattered, and investors spend ages flipping through documents. Qubby AI integrates contract specs, margins, announcements, and regulations into a natural-language lookup entry, serving large numbers of users 24/7.
Taichung employment service AI virtual interviewer: smart job coaching to boost interview skills
Job seekers lack interview-practice opportunities and coaching units have limited staff. Taichung's Employment Service Office deployed Qubby AI virtual interviewer to simulate real corporate interviews, with AI interview-result analysis and advice and one-stop admin management.