The moment AI hands off,
your agent already knows the story
Whether the handoff comes from web chat, LINE or a voice call, the Qubby Agent Console extension pops an instant notification in your specialist’s browser — customer name, phone, the full AI conversation and summary, and the transfer reason. They pick up already knowing what the customer discussed, no need to start over.
Every channel, one inbox
Handoff requests from web chat, LINE and voice calls (webcall / phone) all converge into a single extension notification.
Full context, delivered
Customer name, phone, source channel, AI summary and transfer reason up front — expand to read the entire AI conversation.
Bind an extension, get notified
Agents sign in and bind their own extension; the moment AI transfers a call to it, the notification pops.
Seamless takeover
Continue right where the AI left off — the customer never repeats themselves. Answer or read the full transcript in one click.
How to get started
Add to Chrome
Install the “Qubby Agent Console” extension from the Chrome Web Store.
Sign in & bind ext
Log in with your agent account and bind your own extension.
Wait for the handoff
When AI transfers a call to your extension, the notification pops — take over in one click.
Turn every handoff into a seamless relay
Free to install — your support team can be up and running in minutes.
Add to Chrome