Ministry of Economic Affairs 2026
AI Award Winner

Let AI answer every call first

Customers don't wait, and your team stops getting pulled away by the same questions

Peak-hour calls, after-hours inquiries, extension transfers and FAQs: Qubby AI handles the first touch. It finds out who the caller wants, what the issue is and whether a follow-up is needed. When a person is required, it hands over the key details and request so your team can pick up right away.

Leave your details and tell us about your customer service or call reception needs.

Contact us
From3.2TWD / min

AI resolves about 80% of inbound questions on the spot

FAQs, lookups and bookings are handled end to end by AI. Only the calls that truly need human judgment go to your team, with the full context attached.

Multi-channel → AI → handoff alertlive
Web chat
LINE
Voice call
Qubby AI
Qubby AI
Greet · Converse · Decide
To human
Qubby Agent ConsoleSigned in · Ext 302
A call is being transferred to you
CustomerMs. Wang
Phone0912-345-678
SourceWeb chat
AI conversation summary
Asked about installation service, confirmed warranty period, wants to book an on-site visit with a specialist.
Reason: customer requested a human
AnswerView full

Is this a fit for your business?

  • High call volume with the same questions coming up again and again
  • Admin staff often look up extensions and transfer calls
  • Sales needs call requests organized for faster follow-up
  • Pressure to answer calls after hours, on holidays or at peak times
  • You want to offer phone service in multiple languages
  • You want AI but need to keep your existing PBX and service flow

Let AI handle the repetitive reception, so people can focus on the service that matters

After you submit the form, we'll review your phone system, service flow and rollout plans, and help you find the right way to integrate.

AI answers first and understands the need

Confirms the reason for the call, who the caller wants and their contact details, and answers common questions, so customers wait less and staff repeat less.

Transfers with the key points when a person is needed

Routes to the right department or person based on your rules. If nobody can pick up, it keeps the request and contact details for a follow-up.

Works with your existing phone system

Qubby AI joins your existing PBX as a VoIP extension, so your phone setup stays the same and adoption is easy.

Not just inbound: it can reach out too

Use it for appointment reminders, event notices, after-sales care, satisfaction surveys and list callbacks.

Flexible deployment for your security and compliance needs

One AI voice service, deployed to fit your data center and data policies.

SaaS

Cloud subscription

No infrastructure to build. Ready to use once activated, with Qubby handling operations and updates.

Private Cloud

Private cloud

Deployed in the cloud environment you choose, so you control the network boundary and where data is stored.

On-Premise

On-premise

Deployed in your own data center, so data never leaves your site. Suited to heavily regulated industries.

※ GPUs may need to be purchased separately depending on scale.

Actual configuration, scale and pricing are assessed for your situation after a needs interview.

Ministry of Economic Affairs 2026
AI Award Winner

Talk to us

Contact us

Call us or fill out the form, and a dedicated consultant will be in touch within 24 hours.

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+886 2 7702 7854
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Book a consultation

Fill out the form and a specialist will contact you.

  • Personal reply within 24 hours
  • Your details are used only for this inquiry and never shared
  • Free consultation, no upfront payment

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What you get when you fill out the form

Free service workflow check-up

A consultant reviews your call volume, peak hours and where calls are missed or lost, to find what is most worth automating.

A demo built on your scenario

We use your real questions and workflow to build an AI conversation you can listen to, not a canned slide deck.

Rollout assessment and quote

Timeline, the materials to prepare, the systems to connect and the cost, laid out clearly for your internal review.