Taichung employment service AI virtual interviewer: smart job coaching to boost interview skills

Taichung's Employment Service Office helps large numbers of job seekers prepare for interviews each year, but "interview practice" used to rely heavily on human coaching — limited by instructors and session slots, job seekers struggled to get enough practice. The office partnered with OSENSE to deploy the Qubby AI virtual interviewer, so job seekers can practice anytime and get instant quantified feedback, while coaching units track learner progress at scale.

Pain point: not enough staff for mock interviews, feedback not objective enough

• Job seekers lack interview practice and may underperform in real interviews
• Running many mock interviews requires human effort that coaching units can't sustain
• Interview questions across roles are scattered and inconsistent, hard to teach systematically
• Feedback relies on humans, lacking objective assessment and improvement suggestions

Solution: Qubby virtual interviewer + standardized multi-role question bank

Qubby AI integrated interview questions for roles like administration, sales, and service into a unified question bank, paired with virtual-human natural-language interaction so job seekers practice as if facing a real interviewer. The AI also analyzes expression, emotion, and completeness, giving interview-result analysis and improvement suggestions.

• Qubby virtual-human real-time interviewer: natural-language interaction simulating real corporate interviews, with no time limits
• Standardized multi-role scenario question bank: integrates administration, sales, service, and other role banks for more consistent teaching
• AI semantic understanding and performance analysis: interview-result analysis and improvement suggestions from expression, emotion, and completeness
• One-stop front- and back-office management: manage the question bank, download reports, and view statistics to track learner progress
• Cross-platform deployment: works on PC / mobile / browser, cloud-deployed with no installation

Results: coaching at scale, more objective assessment

After the Qubby virtual interviewer went live, job seekers can practice anytime outside class and instantly see their performance scores, while coaching instructors save their time for learners who truly need advanced guidance. Taichung's Employment Service Office thereby turned "mock interviews" into a measurable, trackable, scalable employment-coaching tool.