Enterprise Voice AIBorn to serve your customers
Inbound, support, outbound, surveys — fully automated.
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1000+ enterprise customers trust Qubby
Three voice service solutions
From web to phone, from answering to outbound — one Qubby knowledge core serves every kind of conversation.
Web voice support
One AI catches visitors across your website, app, and messaging — text and voice alike.
Try it nowAI IVR phone support
Smart phone support with millisecond pickup — handle high call volume simultaneously and route smartly to the right desk.
Call the AIOne platform to keep your team and customers happy
Let AI automatically handle 50% of queries so your team can focus on what truly matters.
Core tech to quickly build your perfect AI Agent
in just 3 steps
No engineers to hire, no new tools to learn — hand Qubby your existing documents and we'll handle the rest.
Upload your knowledge-base documents
API specs, flowcharts, FAQs, knowledge-base PDFs — drop them all in so your voice assistant understands your expertise and context precisely.
Automated SOPs build your Agent
The system parses your knowledge base automatically, builds the conversation flow, and connects tools — no coding, turning complex processes into SOPs fast.
Outbound calls and inbound handling
Supports inbound and outbound calls plus web support, covering every business need.
Full conversation and data retention
It doesn't end at launch — Qubby retains every conversation and data point so you can track service context, refine content, and measure results anytime.
Build service flows automatically
No coding or rebuilding — just describe what you need in plain language and Qubby AI helps you build, edit, and deploy a complete service flow: from intent detection and knowledge-base lookup to API integration and task execution, all at once.
- Describe needs in plain text; AI builds and adjusts the flow
- Intent-based auto-routing, connected to your knowledge base and APIs
- Edit once, sync everywhere — deployed instantly from the admin
Inbound / Outbound AI voice service
One AI handles both inbound and outbound — inbound auto-answering, service queries, and switchboard transfer; outbound customer care, surveys, and appointment reminders in bulk. Lifelike voice, millisecond pickup, stable at high call volume.
- Inbound: 24/7 auto-answer, smart routing, switchboard transfer
- Outbound: customer care, surveys, and appointment-reminder campaigns
- Full call recordings, transcripts, and AI summaries retained
Capture leads and bookings
Naturally capture customer leads, needs, and contact details in every chat and call, and complete scheduling on the spot — synced to your CRM and sales systems in real time, so no call or message ever misses an opportunity.
- Auto-capture leads, needs, and contacts during conversations
- Complete scheduling and reminders online, instantly
- Leads and bookings synced to CRM / sales systems in real time
Hand off to a human when needed
AI handles most chats and calls, and when things get complex, involve a complaint, or the customer asks for a person, it seamlessly hands off to a live agent in one tap — full conversation context and customer data are transferred, so customers never repeat themselves and service never breaks.
- AI answers first, with a seamless handoff to a live agent when needed
- Full conversation context and customer data transferred — no repeating
- Trigger the handoff automatically by customer request, scenario, or keyword
Phone-support core features
From smart answering and name/department transfer to speech-recognition tuning and system integration — AI IVR covers everything phone support needs.
Smart intent detection & routing
Intent routing · multi-Agent collaboration
The moment a user speaks, Qubby Router instantly routes the intent and hands the task to the right Agent — knowledge base, API tools, lead capture, human handoff — seamlessly connecting the entire service flow.
- Teeth whitening services
- Root canal treatment
- Orthodontic services
- Pricing
- Booking inquiry
- Book a dental visit
- Complaints & issues
Click to bind a knowledge base
Click to set up API tools
Click to set up form fields
Click to set up transfer scenarios
Diverse industries · plug and play
From long-term care to dining, from healthcare to e-commerce — Qubby has already mapped out the pain points and solutions for every scenario.
1,000+ enterprises
have already chosen Qubby
From long-term care to dining, from healthcare to e-commerce — hear what they have to say.
“Three months after deploying Qubby, after-hours inquiry conversion rose 38%, our live agents can focus on customers who need assessment, and team pressure dropped dramatically.”
“Missing reservations during the lunch rush was our biggest headache. Qubby takes 50 calls at once — reservation completion jumped from 40% to 95%, pulling revenue straight up.”
“Nurses can finally focus on patients in front of them — rescheduling and visit-status lookups all go to the AI. Daily time on the phone dropped from 6 hours to under 2.”
Ready to build your AI voice support system?
Upload your existing FAQs, API docs, and flowcharts — Qubby helps you launch across channels, with a dedicated consultant in touch within 24 hours.
Planned with a dedicated consultant