Healthcare · clinics · wellness
Patients want to learn about treatments, ask about costs and indications, get post-op education, and book visits — the phone never stops and nurses are stretched thin. Qubby AI IVR answers automatically, handles treatment intros and consults, patient education, and books visits directly — freeing nurses from the phone.
Let AI catch treatment consults, patient education, and booking so nurses can focus on patients in the room.
The daily pain points in this industry
Heavy treatment-consult calls
Many calls ask about treatment details, costs, and indications, tying up the front desk and nursing staff.
Repeated patient education
Pre-op, post-op, and medication education must be explained verbally again and again, and details get missed.
Booking lines overwhelmed
During peaks, booking and registration calls can't get through and patients go elsewhere.
Treatment consults, patient education, and booking
Qubby answers patient calls automatically — introducing treatments and costs, answering common questions, providing pre-op, post-op, and medication education, and completing visit booking and registration directly.
- Treatment intros: content, duration, costs, and indications
- Common questions: clinic hours, physician specialties, self-pay vs. insurance
- Patient education: pre-op notes, post-op care, and medication reminders
- Book visits and register, written to the clinic system in real time
Integrates with your booking system, sends clinical questions to staff
Qubby reads and writes to the clinic's booking and scheduling system in real time; standard treatment intros and education are delivered consistently by AI, while questions involving clinical judgment are routed to medical staff with a conversation summary synced — so nothing is missed and nothing oversteps.
- Connects to booking / scheduling systems so bookings take effect instantly
- Standard treatment and education content delivered consistently by AI
- Clinical-judgment questions auto-routed to medical staff with a summary
- 24/7 answering — book during lunch, evenings, and weekends too
How to deploy
No coding — upload your data, configure the flow, connect your systems: four steps to go live.
Upload treatments and education
Import treatment intros, costs, education, and FAQs to build the knowledge base.
Set up booking
Configure available slots, physician schedules, and registration rules.
Connect systems and extensions
Integrate the booking system and set scenarios and extensions for routing to medical staff.
Go live
The AI starts answering so nurses can focus on patients in the room.
The benefits it brings
Less time on the phone
Treatment consults, education, and booking go to AI, returning staff to the clinic floor.
Booking around the clock
Patients can book during lunch, after hours, and on weekends.
No missed education
Standardized education is delivered in full by AI, reducing omissions.
Ready to build your AI voice support system?
Upload your existing FAQs, API docs, and flowcharts — Qubby helps you launch across channels, with a dedicated consultant in touch within 24 hours.
Planned with a dedicated consultant