Long-term & elder care · home care
Care staff are limited, yet seniors and their families need to be seen every day. Qubby Outbound AI places scheduled check-in calls daily — greetings, medication and follow-up reminders — and escalates anomalies instantly to case managers and families, multiplying limited staff into round-the-clock reassurance.
The value of long-term care isn't waiting for families to call — it's proactively, regularly checking in on every senior.
The daily pain points in this industry
Care staff stretched thin
One case manager handles dozens of cases — calling and tracking each one daily is nearly impossible.
Missed medication / follow-ups
Seniors easily forget medication and appointments; without timely reminders, health risks grow.
Anomalies reported too slowly
Changes in a senior's condition often aren't handled until family notices — past the critical window.
Proactive daily care so every senior is looked after
Qubby places scheduled outbound calls in bulk, talking with seniors in a natural, human voice — greetings, medication and follow-up reminders, simple health check questions — and turns responses into trackable records.
- Daily scheduled check-ins confirming each senior's wellbeing and mood
- Medication, follow-up, and blood-pressure / glucose reminders to reduce missed doses
- Holiday greetings, satisfaction follow-ups, and service notices in one outbound run
- Auto-redial for unanswered numbers so every senior is reached
Understands seniors, escalates anomalies instantly
The AI speaks clearly, slowly, and patiently, recognizing key signals in a senior's replies; on detecting discomfort, a fall, or low mood, it immediately escalates to case managers and family with a conversation summary attached.
- Natural voice conversation, with pace and wording tuned for seniors
- Keyword and emotion detection, auto-escalating anomalies to a human
- Call summaries and response records auto-written back to the case system
- Families receive check-in result notifications and stay reassured
- Case manager notified
- Family notified
- Conversation summary attached
How to deploy
No coding — upload your data, configure the flow, connect your systems: four steps to go live.
Import cases and schedules
Upload senior lists, check-in frequency, and reminder items; set daily / weekly outbound schedules.
Set care scripts
Pick greeting, medication, and follow-up script templates by service type — adjust tone with no coding.
Connect alerts and systems
Set anomaly-alert recipients (case managers, families) and write-back fields for your case-management system.
Launch and optimize
The AI begins daily outbound calls, building care records and results, and refining scripts over time.
The benefits it brings
Uninterrupted regular care
Unconstrained by staffing or shifts, checking in on every senior on time, every day.
Less manual dialing
Free care staff from repetitive dialing to focus on cases that truly need attention.
Earlier anomaly detection
Condition changes are reported the moment they happen, buying critical time to respond.
Ready to build your AI voice support system?
Upload your existing FAQs, API docs, and flowcharts — Qubby helps you launch across channels, with a dedicated consultant in touch within 24 hours.
Planned with a dedicated consultant