Finance · banking · insurance
Credit cards, loans, premiums coming due — chasing payments call by call with agents is costly and never-ending. Qubby Outbound AI places bulk calls by due date, reminds customers to pay in a natural, human voice, confirms payment intent, and can guide instant payment or installments — cutting delinquency and easing collection workloads.
Manual collections can't keep up — let AI proactively and politely remind every customer to pay on time.
The daily pain points in this industry
Customers forget to pay
Card fees, premiums, and loans are easily forgotten, causing overdue balances, late fees, and disputes.
High manual-collection costs
Large due lists called one by one by agents — strained staff and low efficiency.
Untimely reminders
Without systematic early reminders, contact only happens after overdue, hurting customer experience.
Proactive payment reminders to cut delinquency
Qubby places bulk calls by due date, reminding customers of the amount due and deadline in a natural voice, confirming payment intent, and guiding instant payment, installment requests, or a set payment date.
- Proactive reminders before credit-card, loan, and premium due dates
- States the amount due, deadline, and available payment methods
- Can guide instant payment, installment requests, or a set payment date
- Auto-redial when unanswered so every customer is reminded
Intent recognition, disputes routed to agents
The AI calls with compliant, polite scripting, recognizing and classifying payment intent; cases needing negotiation or with disputes are routed to agents, and full call recordings and summaries are written back to the system — meeting financial audit requirements.
- Natural voice outbound with compliant scripting — polite, never pushy
- Recognizes payment intent; results auto-classified and written back
- Negotiation or dispute cases routed to agents with a summary attached
- Full recordings, transcripts, and summaries retained for audit
How to deploy
No coding — upload your data, configure the flow, connect your systems: four steps to go live.
Import due lists
Upload bill / policy due lists and payment info; set outbound schedules.
Set reminder scripts
Pick payment-reminder scripts by product, plus installment and grace rules — compliant and adjustable.
Connect billing systems
Integrate billing / payment systems and set payment-status write-back and agent-routing rules.
Go live
The AI places bulk reminder calls by due date while agents focus on negotiation and disputes.
The benefits it brings
Lower delinquency rate
Proactive early reminders reduce overdue balances from forgotten payments.
Collections without manpower
Bulk outbound for large due lists frees up valuable collection staff.
Compliant retention
Full recordings, transcripts, and summaries meet financial audit requirements.
Ready to build your AI voice support system?
Upload your existing FAQs, API docs, and flowcharts — Qubby helps you launch across channels, with a dedicated consultant in touch within 24 hours.
Planned with a dedicated consultant